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Privacy Policy

Last Updated: 8 August, 2024

Welcome to Sadina (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

By accessing or using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following personal data:

a. Personal Data

We may collect personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you contact us or sign up for updates.

b. Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

c. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store your information. You can control the use of cookies at the individual browser level.

2. Legal Basis for Processing Your Information

We rely on the following legal bases to process your personal data under the GDPR:

  • Consent: Where you have provided your consent, such as signing up for newsletters or other communications.
  • Contractual Necessity: To perform a contract with you, such as providing services you have requested.
  • Legal Obligation: To comply with legal obligations.
  • Legitimate Interests: For our legitimate interests, provided that these are not overridden by your rights and interests.

3. How We Use Your Information

We may use the information we collect in the following ways:

  • To operate and maintain the Website.
  • To improve your experience on the Website.
  • To respond to your comments, questions, and requests.
  • To send administrative information, such as updates, security alerts, and support messages.
  • To process transactions and manage payments, where applicable.
  • To monitor and analyze usage and trends to improve the Website.
  • To comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not share your personal information with third parties except in the following situations:

  • With your consent.
  • To comply with legal obligations, such as in response to a subpoena, court order, or other legal process.
  • To enforce our terms and conditions or protect our rights, privacy, safety, or property.
  • To our service providers and partners who assist us in operating the Website, conducting our business, or serving our users, provided they agree to keep this information confidential.
  • In the event of a business transfer, such as a merger, acquisition, or asset sale.

5. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located in the European Economic Area (EEA), we will ensure that your personal data is transferred only to countries that provide an adequate level of protection as determined by the European Commission, or where appropriate safeguards are in place, such as standard contractual clauses.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your GDPR Rights

If you are a resident of the EEA, you have the following rights under the GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to process your personal data, we will either delete or anonymize it.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under age 13 without parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your GDPR rights, please contact us at:

Email: office@sadina.com

‍Phone: +359 32 643 941 Mailing

‍Address: Otets Paisiy 33, Plovdiv, 4000, Bulgaria

You also have the right to lodge a complaint with a supervisory authority in your country of residence within the EEA if you believe that the processing of your personal data violates the GDPR.